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Our return policy...PLEASE READ.....
PLEASE BE SURE YOU WANT TO PLACE THE ORDER IN THE FIRST PLACE!!!
ONCE YOU PLACE YOUR ORDER WITH US, AND RECIEVE AN ORDER CONFIRMATION NUMBER, THIS IS CONSIDERED A SALE. ALL RETURNS AND CANCELLATIONS ARE SUBJECT TO A 25% RESTOCKING FEE. ABSOLUTELY NO RETURNS ON SPECIAL ORDER OR ELECTRICAL PARTS.
VERIFY THAT ALL PARTS ARE RECEIVED AND IN UNDAMAGED CONDITION. CHECK CONTAINER THOROUGHLY TO AVOID THROWING AWAY PARTS THAT MAY BE WRAPPED IN PACKING MATERIALS!
WE MUST BE NOTIFIED WITHIN 24 HOURS OF DELIVERY OF ANY MISSING OR DAMAGED PARTS!
VIA EMAIL.
DO NOT DISASSEMBLE YOUR VEHICLE OR REENDER IT INOPERATIVE UNTIL YOU HAVE VERIFIED THAT THE ENCLOSE PRODUCT ARE CORRECT AND COMPLETE! IF ANY PARTS ARE MISSING, PLEASE CONTACT OUR CUSTOMER SERVICE AT INFO@TOYOTAPARTSALES.COM, AND WE WILL GLADLY HELP. IF PARTS ARE MISSING, WE WILL RESEARCH YOUR REQUEST, AND WOULD SEND ANY COMPONENTS VIA UPS GROUND SERVICE. DO NOT PUT YOURSELF INTO AN EMERGENCY SITUATION DEMANDING 'AIR' UPS SERVICE (EVEN WHEN AN ERROR ON OUR PART HAS OCCURRED) AS YOUR REQUEST WILL BE DENIED.
IF YOU RECIEVE A PART DAMAGED IN SHIPPING, YOU MUST CONTACT YOUR LOCAL FEDEX OFFICE WITHIN 48 HOURS TO FILE A DAMAGE CLAIM FOR REPLACEMENT. ONCE CLAIMS ARE FINALIZED WITH FEDEX, ONLY THEN WILL WE SEND OUT THE REPLACEMENT PARTS.
**IMPORTANT***
If you are modifying your vehicle with parts other than what came on your vehicle, ( i.e. cruise control or colored grill) do not include your vin number. If you enter your vin number, YOU WILL GET THE PART THAT TOYOTA ORIGINALLY MEANT FOR THAT VEHICLE (i.e. non cruise control switch, or your same/original color grill) .
Occassionally Prices do change without notice; we could have made a typographical error in the price or the description of the part; Some pictures or graphics may not represent the exact part you are purchasing.
We reserve the right to refuse to sell parts that have an error in pricing or shipping.
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